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Ambulance Company Attempted to Raise Rates During Pandemic: Report

The Baltimore City government has refused an additional $637,000 payment to an ambulance company trying to raise its rates amid the coronavirus pandemic, according to an inspector general’s report.

The Baltimore Sun first reported Thursday that Hart to Heart Transportation received a five-year contract from the city for $33 million in June 2018 to service Medicaid clients. The contract stipulates the price the city pays cannot change for its duration but the company asked in May for a rate increase due to costs associated with the coronavirus pandemic.

Inspector General Isabel Mercedes Cummings, in a report issued on Wednesday, estimated the increase would have amounted to $637,322.40 for the remainder of the contract, which expires on June 30, 2023, The Associated Press reported.

The report also mentioned the company requesting the increase after receiving a $1 million federal Paycheck Protection Program grant in the spring, with documents showing Hart to Heart getting $1 million to $2 million from the program.

Hart to Heart didn’t respond to AP’s requests for comment.

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