Charlene CrowellColumnistsFinancial LiteracyOp-EdOpinion

Banks Make Billions Off Unfair Overdraft Practices

$24M Lawsuit Settlement Tied to Debit Cards, ATMs

Fees deducted from millions of consumer checking accounts are making legal and financial news in early 2016. Banks are reaping billions of dollars on just one fee: overdraft.

A new analysis by SNL Financial and CNN Money found that the nation’s three largest banks together collected more than $6 billion in overdraft fees last year. The analysis became possible due to new bank disclosures that went into effect last year.

Secondly, by January 22, final federal court approval is expected on a proposed $24 million settlement of a 2010 lawsuit that challenged how Bancorp South posted the order of consumer transactions. The suit alleged that bank customers were charged overdraft fees even when their accounts had sufficient funds to avoid the fees. To maximize fees, the bank re-ordered consumers’ transactions so that accounts would be depleted more quickly and result in more transactions posted against a negative balance. Instead of a single overdraft fee being charged, the re-ordered postings led to multiple fees. The bank practice also resulted in inaccurate balances for customers searching for balances online.

The recent settlement marks the latest in a long line of lawsuits based on banks’ attempts to maximize overdraft revenue through unfair posting practices.

The Center for Responsible Lending (CRL) has noted that those hardest hit by overdraft fees included consumers of color, seniors, young adults, military families and those earning $50,000 or less.

In a 2015 report, CRL concluded that “Abusive overdraft programs drive consumers out of the banking system; indeed they are the leading reason consumers lose their checking accounts.”

In other research, the Consumer Financial Protect Bureau (CFPB) found that the bulk of overdraft fees are incurred through either ATM or debit card transactions. The typical $34 fee translates into an annual percentage rate of 17,000 percent. And an earlier 2013 CRL research report stated:

“Typically, the overdraft fee is nearly twice the size of the debit card overdraft itself. This is particularly striking since transactions on debit cards can be declined at no cost to the consumer, when the account lacks sufficient funds.”

The bottom line is that many consumers’ are seeing their earnings siphoned away by unfair overdraft practices.

To improve household finances, consumers should consider drop out of their bank’s overdraft program. It’s easier and far cheaper for a transaction to be declined than to be charged more in interest and fees than the original transaction.

The Consumer Financial Protection Bureau (CFPB) is considering establishing rules to address overdraft practices. Consumer advocates are pushing for rules that will limit the size and frequency of these fees.

“Overdraft fees continue to take a toll on many households, sometimes pushing them out of the banking system altogether,” noted Rachel Anderson, CRL’s director of faith affairs. “When bank systems maximize overdrafts at the expense of their customers, it’s simply unconscionable.”

Charlene Crowell is a communications manager with the Center for Responsible Lending. She can be reached at

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Charlene Crowell, Special to The Informer

Charlene Crowell is the Communications Deputy Director for the Center for Responsible Lending (CRL). Prior to joining CRL, Charlene was a registered public lobbyist in Arizona and in Michigan, advocating affordable housing and Smart Growth initiatives, and additionally served as press secretary to both a state attorney general and mayor. Early in her career she was a broadcaster in both television and radio, holding a variety of assignments.

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