(Telegraph) – Victims of the cyber attack against eBay, which saw the personal details of 145m people fall into the hands of hackers, are struggling to reset their passwords as the company’s servers buckle under immense traffic.
A British security expert branded eBay’s reaction to the attack “slipshod” this morning, as emails warning customers that their details were stolen have still not been sent out, almost 24 hours after news of the security breach was inadvertently leaked.
But even those users who are aware of the breach and have attempted to change their passwords are also being left vulnerable. The sheer volume of people trying to change their passwords at once has meant that the service is periodically failing, leaving their accounts potentially open to attack.
Many people reached an error on the website when attempting to enter a new password which said “page not available”, blaming “high traffic volume” and asking users to be patient. It reassured customers that no activity can take place on their account until the password is reset.