(San Francisco Gate) – The Hatfields and McCoys of smartphone ride services are at it again.
The bitter rivalry between San Francisco’s Lyft and Uber is spilling over into social-engineered hacking and a war of words in the media. Each company claims the other has played dirty by requesting rides and then canceling them at the last minute, which costs drivers time and money. Each claims to be taking the high ground while accusing the other of scurrilous tactics.
Lyft kicked off the current feud when it told CNN Monday that Uber recruiters had requested and then canceled 5,560 rides. “It’s unfortunate for affected community members that they have used these tactics, as it wastes a driver’s time and impacts the next passenger waiting for that driver,” spokeswoman Erin Simpson said in a statement.