Community

Maryland Utility Customers Can Seek Financial Help

Nov. 15 Moratorium Ended but Payment Plans Available

A utility moratorium in Maryland ended Sunday, but those behind on payments can still receive financial assistance.

Pepco donated nearly $1.3 million to the Salvation Army National Capital Area Command for low-income customers affected by the coronavirus pandemic. The energy company has about 582,000 customers in Maryland who reside in Prince George’s and Montgomery counties.

“We are committed to helping all our customers through these difficult times,” Derrick Dickens, senior vice president and chief customer officer for Pepco Holdings, said in a statement Thursday, Nov. 12.

“These grants build on our support for local emergency funds and assistance agencies, small businesses and colleges, as well as support we are providing directly to our customers to help ensure they have the assistance they need,” he said.

The company doesn’t plan on shutting a customer’s power off immediately. Disconnection warnings are being sent with power remaining in place until after the Thanksgiving and Christmas holidays.

Customers may call Pepco at 877-737-2662 for more information.

In Prince George’s County, residents can call the social services department at 301-909-6300 or email at pgcdss.energy@maryland.gov.

In the meantime, residents can apply for funding through various programs offered by the state’s Department of Human Services.

The department’s Office of Home Energy provides grants and other financial services for residents based on income, number of people in a household and other factors. A person wouldn’t need a shutoff notice to qualify.

For more information, go to https://dhs.maryland.gov/office-of-home-energy-programs or call 800-332-6347.

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