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Metro Nearing ‘Normalcy,’ Safety Officer Says

Metro’s top safety official predicts that the transit system will return to pre-pandemic levels in the coming months.

“So, I think the level of anxiety has started to crest,” said Chief Safety Officer Theresa Impastato, WRC-TV (Channel 4) reported Thursday. “I think folks are now returning to a state of optimism as they see a potential return to normalcy on the horizon.”

Metro data indicates rail ridership has been increasing steadily with 90,000 train trips or more taken for four consecutive weekdays. WRC reported typical Metro ridership hovers around 650,000-700,000 daily trips.

Impastato said riders will resume using Metro in the summer and fall but said masks will still be required. She said the agency will have plenty of masks to give out to customers.

“As it stands right now, we’ve actually distributed over 400,000 masks to customers,” she said, WRC reported. “And we average about 80,000 masks each month.”

Additionally, Impastato said Metro staff will monitor through platform cameras whether customers are practicing social distancing while riding trains.

“In the event that we find platform crowding or concerns or issues that compromise our customers’ ability to socially distance on the rail system, we can spot in extra trains to create additional capacity,” she said, WRC reported.

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