(Irish Examiner) – The quality of vehicles made by European, Korean and US companies has improved so much in recent years that Japanese manufacturers, long the industry standard, are having trouble keeping pace.
The latest survey on new vehicle quality by America’s JD Power consulting firm also found that despite continued problems with entertainment and connectivity systems, quality is starting to improve for the car industry as a whole.
For the first time since 2012, buyers reported fewer problems in new vehicles than the previous year.
“The cars being built, for the most part, are very good quality coming out of the box,” said John Humphreys, senior vice president of JD Power.
The industry score went up because many companies improved existing models, and the top companies did better with mechanical and infotainment quality of new models, JD Power said.