CommunityStacy M. Brown

Norton Demands Answers on Missing, Delayed D.C. Mail

As District residents wait for tax refunds, stimulus checks and even utility bills, complaints are mounting over a U.S. Postal Service delivery slowdown.

Del. Eleanor Holmes Norton (D-D.C.) said Monday that she’s growing impatient with the Postal Service, which some sections of the city have reported as much as a three-week delay in receiving their mail.

In a terse letter to acting District of Columbia Postmaster Eddie Masangcay, Norton called the delays “simply unacceptable.”

“Delayed or undelivered mail is always concerning,” the Democratic congresswoman said in an accompanying press statement. “But it’s particularly problematic during the current pandemic when D.C. residents are relying more than ever on mail.”

A recent Washington Post report noted that Postmaster General Louis DeJoy’s crackdown on postal worker overtime, coronavirus-related slowdowns and a pregnant mail carrier on leave have all been cited as reasons for the delays.

The Postal Service has denied any deliberate slowdown.

“We absolutely are looking into these concerns recently raised by customers,” said USPS spokesperson Felicia M. Lott, a postal service spokesperson. “We take pride in delivering for our customers and remain totally committed to identifying and correcting errant processes in our operations as early as possible.”

Norton said residents have repeatedly told her that there is an increase in delayed and undelivered mail throughout the District. She has asked Masangcay to respond to her letter by the end of the month with details on how the Postal Service plans to address the problems.

“Missing and undelivered mail often contains life-saving medications, tax and financial documents, and bills,” Norton said. “The consequences are affecting the health and livelihoods of D.C. residents, and USPS must act swiftly to fix the problem.”

Stacy M. Brown

I’ve worked for the Daily News of Los Angeles, the L.A. Times, Gannet and the Times-Tribune and have contributed to the Pocono Record, the New York Post and the New York Times. Television news opportunities have included: NBC, MSNBC, Scarborough Country, the Abrams Report, Today, Good Morning America, NBC Nightly News, Imus in the Morning and Anderson Cooper 360. Radio programs like the Wendy Williams Experience, Tom Joyner Morning Show and the Howard Stern Show have also provided me the chance to share my views.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *


By submitting this form, you are consenting to receive marketing emails from: Washington Informer Newspaper, 3117 Martin Luther King Jr. Ave SE, Washington, DC, 20032, http://www.washingtoninformer.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Back to top button

My News Matters to me - Washington Informer Donations

Be a Part of The Washington Informer Legacy

A donation of your choice empowers our journalists to continue the work to better inform, educate and empower you through technology and resources that you use.

Click Here Today to Support Black Press and be a part of the Legacy!

Subscribe today for free and be the first to have news and information delivered directly to your inbox.

Select list(s) to subscribe to


By submitting this form, you are consenting to receive marketing emails from: Washington Informer Newspaper, 3117 Martin Luther King Jr. Ave SE, Washington, DC, 20032, http://www.washingtoninformer.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Adblock Detected

Please consider supporting us by disabling your ad blocker