
[TIME]
Most airlines view fees for baggage and ticket changes as easy, highly lucrative revenue streams. Southwest Airlines views them quite differently: If it added baggage fees on par with other carriers, Southwest says it would lose roughly $1 billion.
When United Airlines increased ticket change fees to $200 (up from $150), the assumption was that competitors would follow suit. Well, airlines are just so predictable. To almost no one’s surprise, American, US Airways, and Delta are now also charging a $200 fee to any passenger hoping to change flight plans within the U.S.
Read more about how Southwest is bucking the baggage fee trend at Time.