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Utilities Can Send Cutoff Notices to Marylanders Starting Oct. 1

With a statewide moratorium on utility shutoffs amid the coronavirus pandemic set to end shortly, utility companies in Maryland can legally send cutoff notices to delinquent customers starting Oct. 1.

The moratorium, which began in mid-March, still prohibits residential shutoffs for water, gas and electric services until Nov. 15, but notices will begin going out sooner, The Baltimore Sun reported.

The Maryland Public Service Commission has ruled customers have 45 days to deal with unpaid bills with utility companies once a cutoff notice is received, The Sun reported. Service will not be terminated if a payment plan has been set up or an application for energy assistance is being processed.

Consumer advocates, state officials and utility companies advise customers who are behind in their bills to reach out to their creditors immediately if assistance is needed.

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