For over 175 years, Washington Gas has been more than just an energy provider to the DMV community — we’re a neighbor committed to being there when it matters most. Life’s challenges can touch us all, and we understand how important it is to know that help is available when you need it.
With a variety of assistance programs, we are here to support you through life’s ups and downs. Whether you’re looking for immediate help with your bills or want to improve your home’s energy efficiency, we offer options to help you focus on what matters most to your family.
“Our commitment to our community goes beyond providing energy; we’re here to help our neighbors and customers feel supported through life’s uncertainties,” said Blue Jenkins, President of Washington Gas. “Our team is dedicated to connecting people with resources and assistance so they feel secure and prepared, no matter the season.”
The programs and resources below are just a sample of ways to seek assistance for yourself and those you love. To learn more about any of the options below, visit washingtongascares.com.
Many Forms of Assistance
You may qualify for a Home Energy Assistance Program (LIHEAP) grant to help pay your energy bill. Many other federal and state assistance programs can also use your LIHEAP application to provide additional aid. This is one of the most valuable actions you can take to receive energy assistance. Learn more at www.benefits.gov/benefit/623.
The Washington Area Fuel Fund (WAFF) is a partnership between Washington Gas and The Salvation Army that has distributed nearly $34 million over the past 41 years to provide utility help to more than 103,000 area households (320,000 individuals). If you are a qualifying District of Columbia resident, you can receive assistance regardless of your energy provider.
If you’d like to donate, please text SPREADWARMTH to 53-555. Learn more at WAFFhelp.org.
Would you like to help a friend, neighbor, or family member pay their Washington Gas bill? With our Gift of Warmth program, you can easily assist others with a one-time or recurring utility payment. You can also donate anonymously. Learn more at bit.ly/3Tx010W.
Manage Energy Costs
Whether you own, rent, or plan to buy a first home, your monthly utility budget matters. Completing an online Home Energy Profile provides an energy ranking, savings estimate, and upgrade recommendations for your home energy usage. It takes about five minutes and requires no sign-up or personal data.
You may also qualify for a free Energy Conservation Kit. Learn more at bit.ly/washgas-energy-audit.
Energy Saver is a U.S. Department of Energy (DOE) consumer resource for saving energy and using renewable energy technologies at home. Get tips for everything from lowering home heating and cooling costs to improving moisture control and ventilation. Learn more at bit.ly/doe-esaver.
Through the DOE’s Weatherization Assistance Program, you may apply for an “energy retrofit” for everything from new insulation to updated heating and cooling systems to upgraded electrical appliances. Learn more at bit.ly/doe-weather.
Managing Your Washington Gas Bill
You can make payment arrangements by enrolling in the Installment Payment Plan before signing up for the Budget Plan. Installment Plans are available and distribute your current outstanding balance across several billing cycles. No down payment is required, and payment deferral is interest-free.
Avoid further credit action on your account if you make payments according to the agreement. Once your plan is approved, you can enroll in the Budget Plan. Learn more at bit.ly/wg-bill-manage.
The Budget Plan spreads the cost of winter heating over the entire year so that you pay the same amount every month. Your bill will show actual gas usage and budget installments each month so that you can review the information.
The Budget Plan is designed as a 12-month program, and we encourage you to stay on it year-round to realize the potential benefits. Learn more at bit.ly/wg-bplan.
Payment Extension Plans are also available for residential customers only and allow for a payment due date extension, which allows extending payment due dates.
Please reach out to EAP@washgas.com with your questions.
Whether you’re seeking assistance for yourself or want to lend a helping hand to others, Washington Gas is here to guide you through every step. Together, we can ensure that our community stays warm, secure, and supported through any season. Visit washingtongascares.com to learn more and explore the options that fit your needs.
